Genesys WDE ( Workspace Desktop Edition)

Teamware Solutions
Phoenix Full-day Full-time

Description:

Only local profile - WAC integration via iframe embedded in WDE.- Assistance with troubleshooting WDE upgrades.- Support for troubleshooting Desktop Bridge upgrades.- Troubleshooting integration, security, and data transmission issues (e.g., Customer ID entered on WDE; Customer ID entered with fewer than 12 digits on WDE).- Ensuring the flow of information to portals through WDE.- Configuration changes/settings for WDE IDs.- Assistance in troubleshooting/debugging platform issues using WDE logs
Apr 1, 2025;   from: dice.com

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