Description:
We are seeking a highly skilled Genesys and Five9 Data Ecosystem Consultant with deep expertise in IVR Routing and Contact Center Analytics, particularly in the context of CCaaS migration initiatives. This is an onsite role in Phoenix, AZ. Key Responsibilities:Deep knowledge of Genesys platforms including InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing Expertise with the Five9 data ecosystem and contact center reporting Define and implement data strategy for historical and real-time data migrati
Jul 31, 2025;
from:
dice.com