Description:
Role summaryThe Genesys Engineer will design, implement, configure, and support enterprise contact center solutions on the Genesys PureEngage platform, with a key focus on Framework layers, reporting (GIM/ICON/Pulse), and ORS/SIP/WDE components. Key responsibilitiesDesign, implement, and maintain Genesys PureEngage contact center solutions across voice and digital channels. Install, configure, and administer Genesys Framework layers and core components (Configuration Server, Message Server, TSer
Jan 19, 2026;
from:
dice.com