Overview
Skills
Job Details
- Leads mainframe staff with supporting and recovering Mainframe infrastructure, under general supervision. Documents and communicates actions in collaboration with teammates. Performs changes within established guidelines and under general supervision.
- Provides support for routine production problems that have been escalated to the command center and/or technicians. Evaluates issues and escalates to senior technicians, engineers, and/or the vendor as appropriate.
- Tracks the status of the issue and provides updates to stakeholders as required. Updates internal ticketing systems as required.
- Build productive internal/external working relationships with peer level positions to ensure tasks are completed. Mentoring and training of junior employees.
- Completes work assignments based on departmental priorities and system criticality.
- Maintains and increases technical knowledge by attending training activities and establishing personal networks.
- Performs other duties as assigned or apparent.
location: Phoenix, Arizona
job type: Contract
salary: $62.50 - 67.50 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Leads mainframe staff with supporting and recovering Mainframe infrastructure, under general supervision. Documents and communicates actions in collaboration with teammates. Performs changes within established guidelines and under general supervision.
- Provides support for routine production problems that have been escalated to the command center and/or technicians. Evaluates issues and escalates to senior technicians, engineers, and/or the vendor as appropriate.
- Tracks the status of the issue and provides updates to stakeholders as required. Updates internal ticketing systems as required.
- Build productive internal/external working relationships with peer level positions to ensure tasks are completed. Mentoring and training of junior employees.
- Completes work assignments based on departmental priorities and system criticality.
- Maintains and increases technical knowledge by attending training activities and establishing personal networks.
- Performs other duties as assigned or apparent.
qualifications:
- Experience level: Experienced
- Minimum 10 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.