Contact center data and AI Engineer

Key Business Solutions, Inc.
Phoenix Full-day Full-time

Description:

Contact center data and AI Engineer Location: Phoenix, AZ Client: IBM End client: Amex Key skills: AI; Google Cloud Platform; AWS; Oracle; Genesys Required: Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem Having knowledge on contact center migration to CCaaS and build data solution surrounding the migration Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption t
Jul 18, 2025;   from: dice.com

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