Description: Our client, a large professional services firm located in Phoenix, AZ, is looking to hire a Contact Center Solution Architect for a 12-month hybrid contract. The consultant should possess hands on engineering and design/architecture ...
a day ago
Description: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, ...
3 days ago
Description: Job Description: Job Title: Contact Center Solution Architect Experience Required - 8+ Years Roles & Responsibilities: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey ...
6 days ago