... looking to hire a Contact Center Solution Architect for a 12-month hybrid contract ... platform. The consultant will make solution architecture recommendations f
14 days ago
... Description: Job Title: Contact Center Solution Architect Experience Required - 8+ Years Roles & Responsibilities ...
19 days ago
Description: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, ...
17 days ago