Description:
Contact Center Architect Strategic Modernization Program Seeking an experienced Contact Center Strategist to lead a large-scale modernization initiative. The current contact center environment is operating on 7 8-year-old platforms, and the organization is planning a shift-not just an upgrade-to a new cloud-based solution offering enhanced functionality and scalability. This role requires a strong architectural background to develop and drive the modernization strategy, collaborate with an est
Jun 17, 2025;
from:
dice.com