Contact Center Platform Architect

Vaco by Highspring
Phoenix Full-day Temporary

Description:

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build
Jul 2, 2025;   from: dice.com

Similar jobs

  • ClearBridge Technology Group
  • Phoenix
... , is looking to hire a Contact Center Solution Architect for a 12-month hybrid contract ... customer's current contact center architecture and design a migration roadmap to a CCaaS platform. The ...
11 hours ago
  • Ventures Unlimited
  • Phoenix
Description: Job Description: Job Title: Contact Center Solution Architect Experience Required - 8+ Years Roles & Responsibilities ... design a migration roadmap to a CCaaS platform.Evaluate and recommend which components ...
5 days ago
  • Stanley David and Associates
  • Phoenix
Description: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, ...
2 days ago
... -premises and CcaaS - Contact Center Data and AI Architect Contact Center Solution / Technology Architecture with ... the current Contact center architecture and design a migration roadmap to a CCaaS platform.Solution ...
21 hours ago