Genesys Expert

Quantum World Technologies Inc.
Phoenix Full-day Full-time

Description:

Job Summary (List Format): - Demonstrate deep expertise in Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystems. - Lead and support contact center migration projects to CCaaS, including designing data solutions for migration. - Define and execute data strategies for migrating historical and real-time data to the cloud while minimizing impact on downstream systems. - Analyze and map Genesys (InfoMart, SpeechMiner) data models to their cloud equivalents. - C
Jul 1, 2025;   from: dice.com

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