Contact Center Data and AI Architect - Genesys

Nasscomm, Inc.
Phoenix Full-day Full-time

Description:

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystemHaving knowledge on contact center migration to CCaaS and build data solution surrounding the migrationDefine data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.Collaborate with data architects to e
Jul 2, 2025;   from: dice.com

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